Get Help With Your Insurance Claim

Here's what you need to know for any type of claim.

Auto Insurance

Specialty Claims

Western General (NON-CA)
Lyndon Southern Insurance
Bankers Insurance


Phone Number
(866)601-4SCM (4726)
(866)501-2SCM (2726)

Qualitas Insurance

Qualitas Insurance Company
Phone Number
(844) 765-6380

Email
claims@qualitasins.com

*California Only

Western General

Classic Auto Program
Phone Number
(844) 680-7904

*California Only

Mexico Auto

Mapfre Tepeyac

Phone Number
01.800.004.9600 or 01.800.800.2880

Fax
011.52.66.46.34.15.73

ALL CLAIMS MUST BE REPORTED BEFORE LEAVING MEXICO

Markel American Insurance

Specialty Claims

Need to report a claim?  Please select the first loss notice form link below.  You can easily complete the loss form and your claim will be directly submit to Markel.You will be emailed within 24-hours with your adjuster and examiner contact.

(800) 236-3113 - Claims Reporting

Report a Claim Online

Roadside Assistance

Nation Safe Driver

(866) 286-2075 - Roadside Assistance
(800) 338-2680 - Customer Service & Claims (8:50AM to 5:30 EST)
(800) 338-2680 - Travel Club Assistance
(800) 447-2901 - Travel Agency Service

Professional Lines

Premiere Claims Management, LLC

2020B North Tustin Ave

Santa Ana CA  92705
888-683-2266 (phone)
866-885-4047 (fax)
claims@premierclaimsllc.com

Insurance Company

Territory

Policy Prefix

Phone Number

Fax Number

PrimeOne Insurance Company

Arizona

P4A

866-601-4726

866-501-2726

Stonegate Insurance Company

Arizona

D1A

949-371-2122

Trisura Insurance Company

California

P4C

866-601-4726

866-501-2726

Cimarron Insurance Company

Colorado

P4L

866-601-4726

866-501-2726

PrimeOne Insurance Company

Utah

P4U

866-601-4726

866-501-2726

Unique Insurance Company

Utah

D1U

949-371-2122

Nation Safe Driver Roadside Assistance

All

P4A P4U P4C P4L D1A D1U

866-286-2075

Mapfre Tepeyac

Mexico

SGM

01-800-026-6358 OR
01-800-026-6551

On 07/08/2021, the Superior Court of the City and County of Los Angeles, California entered an Order Appointing Liquidator, in the case entitled Insurance Commissioner of the State of California v. Western General Insurance Company, Case No. 21STCP01655 ("Liquidation Order").  The effective date of the liquidation order is 08/05/2021.  Pursuant to the Liquidation Order, the California Insurance Commissioner has been appointed as the statutory Liquidator of Western General Insurance Company ("Western General").  The Liquidation Order authorizes and empowers the Commissioner, through his Conservation & Liquidation Office, to liquidate Western General and its assets for the benefit of Western General’s policyholders, claimants, creditors, and shareholder, as provided in Sections 1010 through 1062 of the Insurance Code of the State of California. Western General was found to be statutorily insolvent. This finding of insolvency triggers the California Insurance Guarantee Association ("CIGA") to begin paying covered claims to Western General’s claimants up to statutory limits.  Pursuant to the Liquidation Order, Western General’s insurance policies were cancelled effective 09/04/2021, unless your policy terminated prior to this date.

Western General Insurance Company

Arizona

WPZ

800-758-3311
or report the claim online to www.westerngeneral.com

Western General Insurance Company

California

WSC

800-758-3311
or report the claim online to www.westerngeneral.com

Western General Insurance Company

Colorado

WPC

800-758-3311
or report the claim online to www.westerngeneral.com

Western General Insurance Company

Utah

WPU

800-758-3311
or report the claim online to www.westerngeneral.com

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